I am a four time Audi owner who had recently purchased an A4 from McKenna Audi. The vehicle was sold as pre certified vehicle with a clean car fax, but found out through Auto Gallery in Woodland Hills it had been in a major front end accident and was not pre certified! Nevertheless, McKenna picked up the car and has promised to pay off the deal, which has yet to occur. Meanwhile, my husband begged me not to buy another Audi, but I am an Audi enthusiast. I went to Keyes Audi & had a totally different experience from the McKenna dealership. The Keyes dealership was very low key, proffessional, and trustworthy. I couldn't be happier with the service I received from Noah the salesman, Brian the manager, Sam the senior mgr, and Michael the finance manager. I work at Ronald Reagan UCLA Medical Center & have been telling eveyone of my ordeal at McKenna versus the fabulous experience I had buying my car from Keyes! Kudos to Keyes Audi, they are the best !! Gratefully, Vivienne A.
I was very impressed and satisfied with my experience with Keyes Audi and this is the second time I purchased a car from them. I have also referred my brother who bought an Audi last year. I was treated with total TLC by Waseem as well as Greg who helped me in this purchasd and look forward to returning. Thank you Waseem and Greg!
Treated fairly and honestly. What a treat!
I really appreciated the "no pressure" negotiation process. The staff was friendly and courteous which doesn't occur at other dealerships.
I appreciate the entire team there at Audi - They were all fair and more than reputable. Michael Gharremain was my sales person, and he was a delight to work with from beginning to end. The manager got involved as well but not in that tradition "car sales-y" way - He was a real stand-up guy too. I all around enjoyed my experience, and I LOVE my new Audi A5!! Some people get buyer's remorse after a large purchase, but I can't stop being 'giddy' every time I see my new car! :)
I shopped around a lot at other Audi dealers, but felt that Keyes proved to be the best car-buying experience I have ever had. I plan to stay in the Keyes family for all my future car purchases!
Sarsi and all of the sales and service people at Keyes have been wonderful to me. I love my car and I love Keyes Audi! Keep up the good work!
The best auto buying experience in 40 years of buying cars.
I loved my experience
I drove this Q5 for the first time through the Audi loaner program at the Snowmass Club in Colorado, and then received a bunch of brochures from Keyes on the car once I returned home. So once it was time to get a new vehicle, I wanted the Q5. And, Keyes, particularly Haik, treated me well. I had a wonderful experience, and will be sending my friends over when they're ready for a new purchase.
Thank you, Denham made the experience short and sweet, and right down to business. It was nice to not have to deal with the "stories". I hope the rest of my relationship with your dealership and Audi is as pleasant.
Your sales staff was excellent!
Most amazing experience,
will always return.
Thank you!
After working with another Audi dealership for our previous lease, and being talked in to leasing a car we didn't really want because that dealer had too many in inventory, it was refreshing to work with Sarsi. He was so helpful and accommodating in trying to help us find the exact car we wanted with no pressure and an easy-to-work-with attitude.
Paul my sales agent made buying a car a better experience. This gentleman was the most complete descriptive individual I have ever dealt with. if the car industry does not fit his needs in the future I would hire him in a second.
I've been buying luxury cars for 20 years and have never had an experience as great as the one I had with my salesman, Paul. I learned over the years to be skeptical of car salesman, figuring they were all cheats, liars and uncaring blood-suckers just looking to make a buck. Paul changed my views. He was VERY informed about the car, relentless in his desire to make sure I was satisfied as a first-time Audi buyer and made me feel good about my choice of car AND my choice of dealership from which to buy it. He's an Ace. Don't let him go.
Thank you very much for making my transition as enjoyable as possible. I will definitely refer everybody to Keyes Audi.
I have owned several Audis and have dealt with several Audi dealership - my experience at Keyes has been the best.
Michael was a fantastic salesman. We were very impressed with his professionalism and knowledge of the car industry. We would definitely buy a car from him again in the future. Thank you Michael!
After having had this experience I can truely say that Keyes Audi cares about it's customers satisfaction. Wasim, David, and Sam were outstanding! Thank You.
My experience was excellent!
We must commend you on having people like Michael Gharremain as part of your salesforce. He is extremely professional, knowledgable, approachable and caring. Michael was the reason that we drove over 70 miles (past all of the other Audi dealerships) to Keyes Audi. We congratulate you on the caliber of your personnel and Michael is in a class all by himself. It is because of people like him that Keyes Audi sets itself apart from the other dealerships. Thank you Michael.
Sarsi Kazimi (salesman) and Bryan Webster (finance) were terrific. It was actually a pleasure buying a car from a car dealership. Both were professional, courteous and thoughtful.
Alex was a great Sales Person. He was very helpful, always available. Alex provided great customer service, and I already told him that I was going to get another car from him in the near future. Everyone else was nice in the office. I love my car! I am 100% satisfied with Alex's help! :)
Alex was GREAT! I went to 3 other audi dealers before purchasing my vehicle, and he definitely played a huge role in that decision. Thanks!
The sales manager, Sam, was great. The sales guy, Alex, was superb and has been wondernful in making sure that we are happy, even post sale. Very happy with the vehicle we purchased and will come back to the Keyes family of auto dealership.,
Alex was a perfect salesperson. I appreciated that he was 'low key'. he was patient and willing to give me an opportunity to drive everything i needed to drive in order to be sure that my decision was informed and certain. He was able to spend as much time as necessary and was very clear and straight forward thoughout the entire process. It was also encouraging that he had an excellent sense of humor as I think I've become a little wary of the car purchasing ritual. Clearly your sales associates work many hours but as someone who also works in sales professionally, to be consistant thoughout a few back to back 12 hour days is very impressive. I appreciated Alex for his ability to NOT sell.
Syed is a very professional sales associate. It is like working with family,
Thank you for having him.
Michael was very professional and helpful. Upfront with all the financial data points and offering help with getting to understand how to use the car - first class
Rizwan was very helpful throughout the whole process and was willing to meet my demands for the deal to be made on my new Audi which I am very happy with.
Internet Sales Manager Michael Gharremain was extremely helpful and accommodating throughout the process.
At first I was skeptical about going to Keyes Audi. I have been with leasing from Jim Falk Lexus in Beverly Hills due to Jim Falk being a friend of my family. I personally don't like going through too many people, (eg. salesperson, manager, finance person, etc.) just to buy/lease a vehicle. This is my second experience dealing with an Internet Sales rep. I absolutely recommend purchasing/leasing a vehicle this way. At Keyes Audi, I dealt with Michael Gharremain and Bryan Webster. Both of these gentlemen were extremely professional and knowledgeable. I have gone to many different dealerships and experienced many different personalities and attitudes. With that said, I would like to say that Michael Gharremain and Bryan Webster are a huge asset to your dealership. This is a difficult economic time and both of these gentlemen made my leasing experience easy, without giving me any additional stress. It is because of these two gentlemen, that I would recommend Keyes Audi to not only my friends and family, but to strangers as well.
I think that Daniel and Steve were great. It was late at night when I arrived, they were as tired as I was, they made the experience very easy. I walked out with a car that night. They are a great team! Couldn't be more satisfied and Happy.
Thank you.
My experience at Keyes has been great. Mr. Michael Gharremain was very polite, cooperative, knowledgable and act like a world class salesman. The reason I am coming back to Keyes for the 3rd time in last 9 years is great sales staff. This is my 3rd Audi from your dealership.
At Keyes Audi, the promises they make are what they actually do for you.
Keyes Audi has a great team. Joe Medawar was my sales rep. He answered all my questions and made the whole buying experience easy. I was extremely satisfied with the service and I will highly recommend Keyes Audi.
Smooth transaction. Sarasi was great! Will definitely come back and hope to buy another car from him. It was a good experience with Keyes Audi.
Class act and operation. Sam, David and Bryan are pros -- and I mean that in the best way. They love cars and they are great to work with. Thanks for a perfect transaction. And I will be back for my 4th Audi from you in a couple of years.
Your free computer/internet access, free fresh fruits, coffee, fresh doughnuts, and free water and soda at the waiting room are awesome. It is good to "pamper" your clients. BMW doesn't have it.
I want to thank both the sales department and the financing department for a great car shopping experience! Thanks to the sales consultants for their professionalism!
My best experience ever buying a car.
Our salesperson, Sarsi Kazimi, was fantastic. Sarsi had been working with us for several months while we shopped around for our desired vehicle. He allowed us to test drive as many vehicles as we thought necessary, was extremely patient and dedicated to ensuring that our experience was nothing but positive. Even though we left the dealership empty handed on at least two occasions, Sarsi kept us informed of current offers without pressuring us. Once we found the vehicle we wanted, Sarsi made it completely painless to negotiate the deal and document it quickly. I cannot compliment his work enough. I will definitely do business with Keyes Audi in the future and would definitely recommend others to the dealership.